招聘岗位名称：
Customer Support Staff Engineer(Locate in Shanghai) (招若干人)
招聘职位：
品质管理
专业要求：
不限
性别要求：
不限
招聘人数：
若干
年龄限制：
不限
学历限制：
大本以上
户口所在地：
不限
工作地点：
台湾
职称要求：
不限
招聘类型：
不限
工作经验：
五年以上
月薪：
面议
发布时间：
2008-07-12
截止时间：
2008-09-10
职位简介：
Responsibilities： 1. To ensure adequate support to our M/S and customers in areas of product quality, RMA and failure analysis requests. 2. Work with Regional Customer Quality Engineering, Product Engineering, Sub-con Management Team, Field Application Engineering, and Failure Analysis to ensure efficient and accurate information is provided. 3. Prepare regular status reports which include weekly activity reports, input for Monthly Operations Reviews, and Quarterly Business Reviews as well as data required to monitor quality performance (focus on customer side) 4. Customer visit/audit handling as internal coordinator 5. Customer satisfaction survey handling as internal coordinator. 工作地点在上海。 Qualification: 1. BS above, major in electronics, physics, material, ect. 2. 5+years assembly or testing experience, engineering or quality background preferred. 3. Demonstrate strong knowledge of analytical skills, in regards to statistics needed for problem solving and other quality metrics and tools (SPC, AQL, 8D, Failure Analysis, Reliability concepts, etc.) 4. Multi-tasking skills required, especially while dealing with several customer issues or supplier issues. Must be able to maintain day-to –day responsibilities while addressing “critical” quality issues. 5. Must be able to work and communicate with all levels of management, engineering groups, marketing, sales, external manufacturing suppliers (Wafer foundry, Assembly and Final Test) as necessary as well as communicating and presenting material to customers(Internal or external). 6. Establish and maintain quality metrics to evaluate sub-con quality performance. 7. Strong knowledge of IC manufacturing process flows and familiarity with Wafer foundry, Assembly and Final Test Processes, SMT and PCBA test - a plus.
