Overall Role Purpose Implement credit control policy and process in alignment with country credit control system and internal control system. Keep touch with customer regularly and answer the customer question on billing actively. Make appointment with customer to identify payment time within credit period 执行信用控制政策及相关流程，确保总部各项信控制度及内控制度的实施；保持与客户的经常性联系，主动为客户解决帐单疑问，并在给予客户的信用期限内与客户预约付款时间
Accountabilities Credit Control 信用控制 - Supervise the change on customer business amount. Apply for credit investigation timely to reduce credit risk - 监控客户业务量的变化，及时申请信用调查，降低潜在的赊销风险 - Apply for closing accounts and suspending credit business according to credit control policy, to avoid credit risk - 根据信用控制政策，申请关闭帐号、停止赊销业务，避免赊销风险的扩大 - Supervise the application process of reopening accounts - 监控帐号重开的申请流程
Establishment of Customer Information 客户信息建立： - Contact customer by cal and input the content in LAS A/R - 电话联络客户，并在LAS A/R中录入电话内容 - Establish and maintain customer information file - 建立并维护客户信息档案 - Support sales to visit key customers and keep good relationships with customer and improve service quality constantly - 协助销售拜访重要客户，维护与客户的良好关系，提升服务质量
System Management 系统管理： - Manage AR through LAS A/R System - 利用LAS A/R系统管理应收帐款 - Type record of cash drawing, cheque and billing modification into CSM System and check the process - 负责在CSM或SMS系统录入取件（现金、支票、更改帐单）信息并监控完成情况
Document Printing and Preparation 打单与制表： - Submit bill adjustment form, bad debt form, second bill application form and rubric application form - 及时申报帐单调整表、坏帐申请表、二次帐单申请表和红字申请表等 - Print dunning letters and reconcilement bill in LAS A/R monthly, and ask courier to deliver to or directly mail-send to customers on credit - 每月在LAS A/R系统中打印出催款信和对帐单，交派送员派送或直接邮寄给赊销客户
Query Management 查询管理： - Implement query on payment from customers professionally - 专业处理客户关于付款问题的查询 - Follow up network query to ensure the billing issues are solved quickly - 跟进网络查询，确保帐单问题得到快速解决
Analysis Reports 分析报告： - Provide AR collection analysis report and credit control indicator report regularly in a accurate and complete way to some relevant departments and management as the reference to improve credit control and internal control - 定期完成准确、详细的应收帐款回收分析报告，信控指标报告，提供相关职能部门及管理层作为加强信控及内部控制的参考依据 - Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions - 该职位无直接下属机构和向其汇报人员，但是他/她必须证明其能够影响决策/行动
Skills / Qualifications Skills技能要求 - Technical Skills (Computerised account receivable systems) - 技术技能（电算化应收帐款系统） - Software skills (Word, Excel, PowerPoint, etc.) - 软件操作技能（Word、Excel和PowerPoint等） - Communication skills - 沟通技能 - Problem solving skills - 问题解决技能 - Typing skills - 录入技能 - Good telephone handling skills - 良好的电话沟通技能 - Product & tariff knowledge - 产品与关税知识 - Knowledge in both billing & credit policy - 掌握帐单与信用控制政策 - Knowledge in shipment flow (including tracing records) - 了解装运流程（包括记录跟踪） - Customer handling skills - 客户沟通技能 - 1-2 years relevant experience - 1-2年相关工作经验, 沟通能力强，耐心、细心 - College graduated, major in international finance or accounting - 大学专科毕业,国际金融专业或会计专业
